FAQs

The payment method cannot be changed once the order has been submitted. You can place a new order and select your preferred payment method again.

We strive for delivery withing 4-7 Business days from the time of purchase. Only in rare cases like, on weekends and on holidays that your order might take up to 15 days to delivery.

If you have registered with us online and are having difficulty with making a purchase, you can email us at info@aussiemedpharma.com so we can process your payment through email. You can also preferably fill out the contact form on our contact page and we will process your order. Or for better assistance, Open a live chat with us and we will assist you.

Submit the correct payment information once again. Make sure to add a comment with your new payment details to explain the reason. You can alternatively contact our Live Support and place your order from there and we will process your order.

No you can't. Our Shop will send your order to your nominated shipping address. Our offices do not stock or store products, as they are compounded at the time of script receipt.

If you are still a newbie and want a prescription of a cycle from us, you will need to provide all the necessary information required so we can make a prescription and provide you with a recommendation of products which you will purchase.

Applying for a cycle with us means our physicians will have to analyse data you provided about yourself and come up with a suitable cycle depending on your test results. So note that each prescription will cost you $100.

Some post codes for Western Australia, Northern Territory and Some other remote areas, will be 3 days delivery even via express post. So, that being the case, we do not post these items on Thursdays as they will be sitting unrefrigerated over the weekend. We will post these items the following Monday.

Please note that we only accept bitcoin and bank transfer payments.

I'm afraid there is a minimum balance requirement for this payment method. You need a minimum order of $10,000 to pay through bank wire.

Our trading currency is AUD (Australian dollar). So, if you are ordering internationally, that is from one of our other countries we sell to, then you will have to convert AUD to your local currency.

If this is the case, then please contact us using our CONTACT PAGE and inquire if it is possible. Or you can contact Live Support for better assistance.

If this is the case, then please contact us using our CONTACT PAGE and inquire if it is possible. Or you can contact Live Support for better assistance.

Please contact us immediately to discuss and we will rectify any issue.